Feb. 25, Feb. 27, March 4, March 6, 2025
empowering individuals to prevent crises and support employees in need
Transform your approach to workplace crisis management. Acquire key skills and strategies that enhance your professional capabilities and bring about meaningful impacts in your work environment.
This training program is pre-approved for CPD by multiple authorities, including the Human Resources Professionals Association (HRPA) and Chartered Professionals in Human Resources (CPHR) Nova Scotia for 14 hours!
Why Enroll in this Program?
Be Prepared
Learn the importance of effective crisis preparation and understand your critical role in managing crises confidently. Set precise expectations for yourself and your team to ensure readiness.
Practical Tools
Access immediately actionable tools and techniques to confront crises with assurance and skill. Gain 14 hours of CPD credits, pre-approved by HRPA, CPHR and others.
Solid Foundations
Establish a comprehensive understanding of workplace crisis management, enhancing your ability to handle any challenge and increasing your professional value.
Facilitator
Dr. Bill Howatt
Internationally recognized expert in workplace psychological health and safety.
Program Overview
In today’s complex work environment, it’s crucial for professionals to be prepared to support employees during times of crisis. Employees are not just resources; they are individuals with emotions and unique needs. Building a thriving workplace culture requires recognizing and addressing these needs. Our program equips professionals with the knowledge, skills, and tools needed to effectively navigate workplace crises, ultimately boosting employee well-being and enhancing organizational performance.
By the end of this program, you will be able to:
- Mitigate Risks: Identify and address potential workplace crises proactively.
- Manage Crises with Confidence: Feel prepared and confident when handling crises as they arise.
- Develop a Growth Plan: Create a roadmap to continually enhance your skills and habits for managing workplace crises effectively.
Delivery Format
Delivered over four weeks via webinar in four-hour sessions
Leveraging Online Virtual platform
Learners will be put into break out rooms for activities.
Lecture and interactive activities
Learners will receive a manual that will include all PPT, Activities and Value add resources, as well a special appendix off tools to help the professional evolve and mature their ability to support employees experience stress or in crisis.
What is Covered in the Four Blocks?
Foundation Block 1 (4 Hours)
Kickoff program overview and setting expectations
Module 1: Preparing for crisis management begins with self-care
Gain insights into being prepared for crises and the critical importance of self-care.
Learning Objectives
• Discovering what predicts good mental health.
• Explore the role of self-care in preparing for crisis management
• Review the benefits of creating a personalized mental fitness plan
Module 2 – Introduction to psychological safety
Discover what constitutes a psychologically safe workplace and leaders’ roles in promoting mental health and mitigating mental harm.
Learning Objectives
• Examine how psychosocial factors can be emotional charges or drains
• Discuss the consequences of psychosocial hazards on workforce sustainability
• Explore how employers can pick the most appropriate protective factors for their organizational needs to mitigate mental harm and promote mental health
Foundation Block 2 (4 hours)
Setting up the day, questions from the last block
Module 3 – Facilitating a safe and respectful workplace
Understand legal obligations and strategies for creating a respectful workplace while supporting employees facing domestic violence.
Learning Objectives
• Explore the continuum for creating safe and respectful workplaces
• Discuss the micro-skills required to prevent misunderstandings, incivility and conflict from escalating
• Define the role of leaders in facilitating safe and respectful workplaces
Module 4 – Introduction to crisis management for leaders
Identify key performance behaviours of trusted leaders and develop habits that make employees feel secure and valued.
Learning Objectives
• Explore crisis management within a workplace context
• Review of the six-step model for dealing with workplace crises
• Discuss micro-skills required to remain calm in a crisis
Block 3 – Discovery (4 hours)
Module 5 – Facilitating a trauma-informed workplace
This module introduces what employers and leaders can do to facilitate a trauma-informed workplace and outlines their roles.
Learning Objectives
• Introduce a trauma-informed workplace and how it can be beneficial for preparing for crisis prevention
• Discuss actions to mitigate trauma triggers within the workplace
Setting up the day, questions from the last block
Module 6 – Early detection of employees at risk in the workplace
Recognize the signs of mental health risk and learn how to engage with employees effectively.
Learning Objectives
• Explore signs an employee is at risk of impairment or mental illness
• Review Duty to Inquire
• Examine a five-step model for facilitating Duty to Inquire
Block 4 – Intervention (4 hours)
Setting up the day, questions from the last block
Module 7 – How to manage an angry person
Equip yourself with strategies to handle confrontations with angry employees while maintaining a safe environment.
Learning Objectives
• Understand the cycle of anger and how to anticipate it
• Examine how and when it is best to interact with someone angry in the workplace
• Review common mistakes made when dealing with an angry person
Module 8 – How to support a suicidal employee
Receive guidance on addressing suicidal ideation and understanding the critical steps for supporting at-risk individuals.
This module guides HR leaders on what to do if confronted with an employee implying they are contemplating death by suicide.
Learning Objectives
• Review common myths about suicide
• Understand the relationship between suicide ideation, utopia decision and death by suicide
• Explore a suicide prevention model for supporting a person at risk by reaching out to mental health support (e.g., 9-8-8).
Registration
Early Bird
$1,695
Register by Feb. 14, 2025, to get discount pricing. Includes:
- Instruction
- Materials
- Professional Certificate
Note: Student handbook includes additional support resources to help learners continue their journeys and skills development to be crisis ready.
Learners must attend all sessions and complete the final cap stone reflection to receive their Certificate of Completion.
Late Registration
$1,995
Late fee applies to registrations completed after Feb. 14, 2025. Includes:
- Instruction
- Materials
- Professional Certificate
Note: Student handbook includes additional support resources to help learners continue their journeys and skills development to be crisis ready.
Learners must attend all sessions and complete the final cap stone reflection to receive their Certificate of Completion.
Frequently Asked Question
Crisis Ready is designed for a wide range of professionals:
- HR Professionals
- OHS Professionals
- Union Representatives
- Lawyers
- Counsellors
- Psychologists
- Workplace Mental Health Committee Members
- Family Physicians
- C-Suite Leaders
- Accountants
- Managers & Supervisors
Join us for an insightful session with Dr. Bill Howatt, a leading psychological health and safety authority.
With more than 30 years of experience in clinical settings, Dr. Bill has dedicated his career to helping organizations and professionals navigate crises effectively.
Dr. Bill’s impressive background includes:
- Crisis Management Expertise: He taught crisis management for a decade, training counsellors to prepare for high-risk client situations.
- Educator Training: He has successfully educated tens of thousands of educators on crisis response in educational environments.
- Workplace Support: For the past 15 years, Dr. Bill has actively supported organizations in developing strategies to cope with workplace crises, leveraging his extensive experience in frontline response to critical stress incidents.
- Frontline Experience: His work includes handling crises in corrections settings and serving as a first responder, giving him a unique perspective on real-world challenges.
Dr. Bill brings a wealth of academic clinical knowledge and practical experience, equipping professionals with the skills needed to build resilience and prepare for unexpected situations in the workplace.
He has published numerous articles and tools to help employees and employers effectively manage workplace crises.
See www.billhowatt.com or www.howatthr.com for more information on Dr. Bill Don’t miss an opportunity to learn from Dr. Bill and enhance your crisis management skills. Join us for this engaging and informative session!
1. Enhanced Preparedness and Self-Care
Learners will understand the critical importance of self-care in crisis management. Through building personalized mental fitness plans and recognizing predictors of good mental health, participants will be better prepared to handle crises effectively, ensuring they are at their best when their skills are needed the most.
2. Fostering a Psychologically Safe Workplace
Participants will gain deep insights into creating a psychologically safe environment. By understanding psychosocial factors and identifying protective strategies, learners can help cultivate a workplace that mitigates mental harm, promoting mental health and supporting long-term workforce sustainability.
3. Proficient Crisis Management
Through a robust exploration of crisis management principles, learners will develop key leadership skills necessary to navigate workplace crises. They will learn a six-step model for crisis management and micro-skills to maintain calm, ensuring trusted leadership and employee security during challenging times.
4. Early Detection and Trauma-Informed Approach
The course equips learners with the ability to recognize early warning signs of mental health risks in employees and effectively engage with those at risk. Learners will also understand how to implement trauma-informed practices, creating a supportive environment that anticipates and mitigates trauma triggers.
5. Mastering Difficult Conversations
By learning how to manage confrontations with angry employees and support those experiencing suicidal ideation, participants will be well-equipped to handle sensitive situations with empathy and skill. They will acquire practical strategies to maintain a safe workplace and deliver critical support, utilizing models for suicide prevention and effective intervention tactics.
These benefits collectively empower HR professionals, leaders, and committee members to elevate their crisis management capabilities, ensuring they are effective, compassionate, and resilient in managing workplace challenges.
Don't miss out! Reserve your spot today
Register by Feb. 14 to ensure early bird pricing!
