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Burnout remains a concern for one in four Canadian workers, study finds

by Todd Humber
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A new study reveals that nearly one in four Canadian workers continues to experience burnout at work, despite a decrease in overall numbers since the height of the pandemic. Conducted by Workplace Strategies for Mental Health, and released via Canada Life and Mental Health Research Canada, the data shows that 24 per cent of workers reported burnout, down from 35 per cent in December 2021.

While the trend appears to be improving, experts warn that burnout remains a significant issue. Mary Ann Baynton, Director of Collaboration and Strategy at Workplace Strategies for Mental Health, acknowledged the progress but said many workers are still grappling with the effects of workplace stress.

“I’m pleased to see we’re headed in the right direction, with fewer workers reporting burnout than during the pandemic,” said Baynton. “But too many Canadians are still struggling. We’re encouraging employers to continue finding ways to reduce work stressors and stop burnout before it starts.”

Mary Ann Baynton, Director of Collaboration and Strategy at Workplace Strategies for Mental Health.

The study — conducted in July this year — also highlighted pre-burnout symptoms, with 69 per cent of respondents reporting experiences that could potentially lead to burnout. The most common symptoms included fatigue (40 per cent), lowered motivation (38 per cent), reduced efficiency and energy (29 per cent), and irritability (26 per cent).

“Each symptom by itself is not an indication that someone is experiencing burnout,” Baynton noted. “However, it’s important to look for these signs before the negative effects of burnout happen.”

Healthcare workers remain the most affected, with a burnout rate of 38 per cent, down from 53 per cent in 2021. Despite this improvement, the figure remains significantly higher than the national average. Other sectors with high burnout rates include education, childcare, and retail, each with 27 per cent of workers reporting burnout.

Baynton stressed the importance of proactive measures, noting that chronic burnout requires prevention strategies. “Regardless of the industry, it’s critical to use the positive momentum we’re seeing to find ways to further reduce workplace stressors that may contribute to burnout,” she said.

Workplace Strategies for Mental Health offers a range of free resources, including a virtual workshop designed to help employers and employees manage stress, workload, and work-life balance.

The full 2024 Psychological Health and Safety in the Workplace report, including additional findings and methodology, is available on the Mental Health Research Canada website at https://www.mhrc.ca/psychological-health-and-safety-2024.

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