Waterloo, Ont.-based Axonify has introduced its new Frontline Employee Engagement Suite, aimed at addressing employee engagement challenges and improving frontline productivity and performance.
Announced at the ATD 2024 conference, this suite is part of the Axonify Frontline Enablement Solution and focuses on helping workers feel competent, confident, and comfortable in their roles.
The release of this suite comes at a critical time, as a recent Gallup study revealed a decline in employee engagement. Only 32% of full- and part-time employees reported feeling engaged at work in the latest survey, down from 34% in 2021 and 36% in 2020. In response, 85% of frontline corporate leaders plan to retain or increase their investment in employee engagement.
Dave Carter, Chief Revenue Officer at Axonify, highlighted the need for effective engagement strategies tailored to frontline teams. “
We’re excited to launch our Frontline Employee Engagement Suite to address the pressing need for right-fit engagement strategies tailored to frontline teams,” Carter said. “Axonify’s approach brings engagement into a single, unified experience, moving away from the limitations of a traditional LMS, and offering organizations the tools they need to create a more connected, agile, and high-performing frontline workforce.”
The new suite aims to overcome traditional barriers, such as fragmented solutions and ill-fitting tools designed for desk workers. Axonify’s engagement tools are integrated into its platform to provide a holistic approach to employee engagement. Key features of the suite include:
- Daily Training: Axonify offers short, gamified, personalized training experiences accessible on any device, achieving an 80% user participation rate.
- Leadership Communications: Critical communications from leadership and managers can be delivered instantly to the entire workforce.
- Two-Way Communications: The suite promotes engagement and community through two-way communication, ensuring employees feel heard by headquarters, leaders, and each other.
- Tactical Campaigns: Targeted communications can be organized into time-specific campaigns that are easily accessible by all employees.
- Real-Time Chat: The suite includes a company-sanctioned chat feature backed by enterprise-grade security to enhance collaboration.
- AI-Powered Job Support: Frontline workers receive moment-of-need answers through AI-powered support.
- Pulse Surveys: Built-in survey tools provide immediate feedback on frontline sentiments.
- Task Management: Tasks can be assigned and tracked with live completion rates and feedback loops.
- Recognition and Rewards: Game mechanics and rewards motivate and incentivize teams, while peer recognition features allow employees to acknowledge each other’s achievements.
Axonify’s engagement tools aim to expand the value of its existing frontline learning solutions, which include faster onboarding, compliance and safety training, and career and skill development.