Artificial intelligence (AI) is reshaping job roles and the skills needed across industries, particularly in functions like human resources, finance, and software engineering, according to a new report from Draup and The Josh Bersin Company.
The report, titled “How Integrating AI with Human Skills is the On-Ramp to Flourishing in a Rapidly Evolving Job Landscape,” suggests that pairing AI with human expertise will be essential for organizations to enhance productivity, innovation, and competitive advantage.
Key findings emphasize the need for companies to adapt workforce planning by assessing AI’s impact on specific roles and identifying critical new skills that will be required. The report also points to an evolving emphasis on soft skills, creative work, and customer experience, as AI automation allows employees to focus more on tasks that require human judgement and interpersonal skills.
Josh Bersin, CEO of The Josh Bersin Company, said the research outlines a framework for companies to blend AI capabilities with human expertise strategically.
“By focusing on this blend, organizations can create value-driven strategies that support sustainable growth,” Bersin said.
The report further highlights actionable steps for HR and business leaders, encouraging a proactive approach to upskilling, organizational changes, and safe AI adoption.
Vijay Swaminathan, CEO of Draup, said that the report provides essential guidance for preparing workforces to thrive in an AI-driven environment. “This report highlights not only the transformative potential of AI but also the importance of a strategic approach to upskilling and workforce planning,” Swaminathan said.
Available to corporate members of The Josh Bersin Company and Draup clients, the report aims to equip organizations with data-backed insights to manage workforce transformation in the age of AI.