CIBC is set to expand its workforce with the addition of over 200 data and artificial intelligence (AI) roles within the next year. This move is part of the bank’s strategy to enhance its AI capabilities and improve client services.
“We strongly believe that using AI thoughtfully will add to the momentum we have across our bank in delivering for our stakeholders and executing on our client-focused growth strategy,” said Christina Kramer, group head of technology, infrastructure, and innovation at CIBC.
“Now is the right time to add to our talent base through hiring and upskilling in data and AI-focused roles, as we leverage this new technology to do more for our clients and deliver a better experience for team members.”
The newly hired professionals will focus on developing resilient and trustworthy AI solutions. CIBC has a history of using AI in key functions such as risk assessment, fraud detection, and information security. The bank has also been running pilot programs with generative AI capabilities and plans to scale these initiatives further.
“AI talent is in demand across the industry, and we have a compelling value proposition to join our strong team of professionals that have established AI capabilities inside our bank and built the right governance and structure around AI to ensure we’re using it thoughtfully to deliver on our business strategy,” added Kramer. “Adding to our data and AI teams is an opportunity to continue to transform how we work and interact with our clients while enhancing our productivity and efficiency.”
CIBC’s commitment to innovation and responsible AI use is complemented by its recognition as a leading employer. The bank has received several accolades, including the Indigenous Reconciliation Award and the Innovation Award as part of the 2024 Employment Equity Achievement Awards (EEAA). Additionally, CIBC has been named one of Canada’s Greenest Employers for the third consecutive year and the top company in Canada for gender equality by Equileap for the fourth year running.
CIBC continues to offer a comprehensive range of banking services to its 14 million clients across North America and beyond, supported by a robust digital banking network and numerous locations globally.