A new survey by MyPerfectResume suggests 64 per cent of human resources managers are incorporating artificial intelligence into their operations, although 26 per cent said they have chosen not to use the technology. The poll of 500 HR managers also found that 10 per cent work for companies that do not allow AI at all.
The findings highlight how AI is changing everyday tasks in HR, such as writing job descriptions, scheduling interviews and processing help desk requests, according to the survey. Of those who apply AI to screen résumés, 27 per cent said they rely on it moderately, while 23 per cent said they depend on it very frequently.
However, concerns remain. Data privacy and security were cited by 23 per cent of respondents as their top ethical challenge, while 17 per cent pointed to bias in AI decision-making. Lack of transparency in AI algorithms and the use of employee data were also on the list of worries, the survey said.
In total, 64 per cent of participants agreed that organizations should disclose when they use AI in HR procedures, while 21 per cent disagreed. Another 15 per cent were indifferent. The poll also indicates a split over whether it is acceptable for job candidates to use AI tools in their applications: 58 per cent said they are comfortable with it, but 42 per cent consider it unethical.
Survey respondents cited benefits to using AI, including faster hiring processes and reduced manual workloads. Sixty per cent said AI either improved or significantly improved recruitment quality. Another 15 per cent said it has harmed the overall quality of candidates, attributing this to over-reliance on algorithms, lack of human oversight, or bias in AI systems.
The poll suggests that while AI is saving time by automating repetitive tasks and allowing HR staff to focus on more personal elements of their work, questions about fairness and transparency remain. Many in the field see the need to balance new technologies with ethical considerations to maintain trust in HR processes, the survey said.
