HappyRobot team.

DHL Supply Chain deploys AI agents to automate routine workplace communications

by Todd Humber November 26, 2025

written by Todd Humber November 26, 2025

DHL Supply Chain has partnered with San Francisco-based AI startup HappyRobot to deploy autonomous AI agents that handle phone and email communications across its global operations. The AI agents manage tasks including appointment scheduling, driver follow-up calls and warehouse coordination. Accord...

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DHL HappyRobot

Todd Humber

Todd Humber is an award-winning workplace journalist who has been covering the HR, employment law, and workplace safety beats for 25 years. He is the publisher and editor-in-chief at HR News Canada, published by North Wall Media.

DHL Supply Chain deploys AI agents to automate routine workplace communications

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