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Unruly customers are driving frontline workers away, finds new survey

by Todd Humber February 4, 2025

written by Todd Humber February 4, 2025

Unruly customer behaviour is pushing many frontline employees to look for new jobs, according to a new survey by Perceptyx’s Center for…

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Front-Line Workers Toxic Workplaces

Todd Humber

Todd Humber is an award-winning workplace journalist who has been covering the HR, employment law, and workplace safety beats for 25 years. He is the publisher and editor-in-chief at HR News Canada, published by North Wall Media.

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