Home Artificial Intelligence (AI)CRA says it’s hiring more call centre staff, using AI to improve services
A person looks at a Canada Revenue Agency homepage in Montreal, Sunday, August 16, 2020, as the COVID-19 pandemic continues in Canada and around the world. THE CANADIAN PRESS/Graham Hughes

CRA says it’s hiring more call centre staff, using AI to improve services

by The Canadian Press
written by The Canadian Press
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By Catherine Morrison The Canada Revenue Agency said it's hiring more staff at its call centres and expanding its use of artificial intelligence…

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