UKG has been named a leader in small and mid-sized business human capital management (HCM) technology for the fifth consecutive year, according to Nucleus Research.
The Massachusetts- and Florida-based workforce software company earned the top ranking for usability in the 2025 edition of the Nucleus Research SMB HCM Technology Value Matrix, which evaluates vendors on how effectively their products meet current business needs and anticipate future ones.
Nucleus also ranked UKG among the highest for product functionality.
Focus on usability and tailored solutions
UKG’s Ready suite — designed for small and mid-sized organizations — was highlighted for features that support operational goals, including retention predictors, personalized insights based on job roles, and support in 17 languages. Recent enhancements to the platform include project costing, automated expense tracking, and built-in ACA compliance management for U.S. users.
The offering also now includes Canadian native payroll, time tracking, and scheduling features, as part of a recent expansion targeting Canadian SMBs and U.S. companies operating in Canada.
Real-time analytics and workforce insights
Michael LaChance, CEO of YMCA of Greater Nashua, said the Ready suite helped simplify core HR tasks, provide real-time analytics, and improve efficiency.
“We value UKG in helping to make ours a more efficient, robust, and purposeful workplace so that we can serve our community now and well into the future,” he said.
Evelyn McMullen, research manager at Nucleus Research, said UKG continues to stand out by adapting advanced tools to suit smaller teams.
“UKG’s ability to deliver streamlined versions of differentiators like UKG Bryte, UKG Great Place To Work Hub, and UKG One View, that are specifically tailored for organizations with smaller teams, helps ensure that organizations of all sizes, regardless of complexity, can meet their goals,” she said.
