The deal runs from April 1, 2024, to March 31, 2027, and covers thousands of employees across Ontario. It includes wage adjustments, enhanced job security provisions, expanded vacation entitlements, and detailed scheduling and overtime rules for retail stores, depots, logistics facilities, and head office operations.
At a glance
Union: Ontario Public Service Employees Union (OPSEU)
Employer: Liquor Control Board of Ontario (LCBO)
Province: Ontario
Term: April 1, 2024 – March 31, 2027
Top wage: Salary and classification schedule varies by position (not fully detailed in award excerpts)
Vacation: 3–6 weeks depending on years of service, with additional credits after 25 years
Benefits: Comprehensive health, dental, life insurance, and group benefit plans for full-time; modified coverage for part-time, seasonal, and casual employees
Wages
- Salary and classification schedules apply to all groups (retail, logistics, seasonal, part-time, casual).
- Wage rates set out in appendices (not extracted in full here).
- Shift premiums: $1.53/hour (6:00 p.m.–7:00 a.m.); $2.20/hour for night shifts.
- Acting pay: $18.40/day for acting as store manager; $2.00/hour for replacing higher classifications.
Benefits
- Group insurance and medical benefits for permanent full-time, seasonal, and casual (with limitations).
- Employer-paid life insurance.
- Dental, vision, drug coverage included under group plans.
- Attendance credits and sick leave provisions for permanent staff.
- Uniforms, attire, and protective equipment supplied in certain classifications.
Hours, Overtime & Scheduling
- Retail stores: Standard day shifts (8:00 a.m.–6:00 p.m.) and afternoon shifts; some stores operate double shifts.
- Logistics facilities: Day, afternoon, and night shifts, fixed or rotational depending on classification.
- Head office: Monday–Friday, 7:30 a.m.–5:30 p.m. ranges; contact centre runs Mon–Sat, 7:30 a.m.–11:30 p.m.
- Overtime: 1.5x after 8 hours/day or 40 hours/week; double time after consecutive overtime days or second scheduled day off.
- Sundays: Voluntary for permanent full-time in retail and POS Help Desk, assigned by seniority if insufficient volunteers.
Leaves & Time Off
Vacation Entitlement (Full-time)
| Years of Service | Weeks | Accrual |
|---|---|---|
| 0–8 years | 3 weeks | 1.25 days/month |
| 9–16 years | 4 weeks | 1.67 days/month |
| 17–25 years | 5 weeks | 2.08 days/month |
| 26+ years | 6 weeks | 2.5 days/month |
| 25 years service | +5 days added once | |
| Pre-retirement (65+ with 25 yrs) | +1 week |
Paid Holidays
| Holidays Covered |
|---|
| New Year’s Day |
| Family Day |
| Good Friday |
| Easter Monday |
| Victoria Day |
| Canada Day |
| Civic Holiday |
| Labour Day |
| Thanksgiving Day |
| Remembrance Day |
| Christmas Day |
| Boxing Day |
| Any holiday proclaimed federally or provincially |
Other leaves
- Pregnancy, parental, and adoption leave
- Bereavement leave
- Military leave
- Court witness leave
- Special/compassionate leave
- Union leave (large pool of 1,100 days annually for representatives)
Other Highlights
- Job security: Strong seniority-based displacement and recall rights; relocation expense support if reassigned >50 km.
- Grievance & arbitration: Multi-step grievance procedure; arbitration available under Crown Employees Collective Bargaining Act.
- Health & safety: Provincial Health and Safety Committee; duty to accommodate under Human Rights Code and WSIB.
- DEI language: Explicit non-discrimination and harassment protections; commitment to gender-neutral language.
- Letters of Agreement: Address employment equity, mental health, store closures, agency stores, cannabis legislation, and marketplace modernization.
