Julia Dougall-Picard swings into action when customers settle in for lunch at Frite Alors in Montreal’s downtown Quartier Latin neighbourhood. The 20-year-old …
Restaurants
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Restaurants Canada, the national association representing the country’s foodservice industry, has expressed disappointment over recent changes to the Temporary Foreign Worker (TFW) …
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Diversity, Equity & InclusionOpinion
Hidden gatekeepers: How hiring bias affects workers in the food service industry
By Andrew Stevens, University of Regina and Catherine E. Connelly, McMaster University Businesses across Canada have been bemoaning the lack of qualified …
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If he was speaking to a visitor or newcomer to Canada, Michael von Massow would struggle to describe our tipping culture to …
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CompensationFeatured
‘Profit sharing replaces tipping’: Markham Chinese restaurant expert weighs in on traditional gratitude culture
By Scarlett Liu | Markham Economist & Sun Do you feel overwhelmed by the increasing expectation of tips on your bill, from 18 …
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Smart Serve Ontario has launched a campaign to combat mental health issues within the hospitality sector. The “Smart Serves Care” initiative has …
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HR NewsWorkplace Safety & OHS
Vancouver food workers rally for safer conditions amid rising temperatures
By Brishti Basu | The Tyee Summer is typically when restaurants hire and train new workers. During the 2021 heat dome, that meant …