Julia Dougall-Picard swings into action when customers settle in for lunch at Frite Alors in Montreal’s downtown Quartier Latin neighbourhood. The 20-year-old works as a server at the popular restaurant …
Restaurants Canada, the national association representing the country’s foodservice industry, has expressed disappointment over recent changes to the Temporary Foreign Worker (TFW) program, which were announced without consultation with key …
By Andrew Stevens, University of Regina and Catherine E. Connelly, McMaster University Businesses across Canada have been bemoaning the lack of qualified workers across numerous industries, including those traditionally viewed …
If he was speaking to a visitor or newcomer to Canada, Michael von Massow would struggle to describe our tipping culture to them. “It is a bit of a Wild …
By Scarlett Liu | Markham Economist & Sun Do you feel overwhelmed by the increasing expectation of tips on your bill, from 18 to 25 per cent each time you dine …
Smart Serve Ontario has launched a campaign to combat mental health issues within the hospitality sector. The “Smart Serves Care” initiative has been developed in collaboration with Not 9 to …
By Brishti Basu | The Tyee Summer is typically when restaurants hire and train new workers. During the 2021 heat dome, that meant few breaks for Khushi Mehta and her co-workers …
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