Unifor calls on WestJet to stop outsourcing Calgary call centre jobs to El Salvador (CNW Group/Unifor)

WestJet moved 400 Calgary call centre jobs to El Salvador, union says

by HR News Canada Staff November 13, 2025

written by HR News Canada Staff November 13, 2025

WestJet has transferred about 400 Calgary call centre positions to El Salvador over the past year, prompting Unifor to demand the airline stop outsourcing Canadian jobs. The jobs now belong to TELUS Digital agents in El Salvador, the union said. Another 200 chat support positions moved to the same l...

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HR News Canada Staff

HR News Canada posts are written by the team at North Wall Media, publishers of this media brand.

WestJet moved 400 Calgary call centre jobs to El Salvador, union says

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