GreenShield has appointed Dave Jones as executive vice-president and head of payer solutions, putting him in charge of the non-profit’s insurance and administration businesses as it expands its integrated payer-provider model.
Jones will lead GreenShield Insurance, which covers group and individual benefits, and GreenShield Administration, which handles claims adjudication, benefits administration and third-party administration. He joins with more than two decades of executive leadership experience in health and group benefits, including a stint as president of Sun Life Health, one of Canada’s largest health and benefits businesses.
“The opportunity to join an organization that combines innovation at scale with a strong social purpose to improve health outcomes is incredibly compelling,” said Jones. “I’m excited to help shape the next phase of its growth and impact.”
GreenShield is Canada’s only national non-profit health care and insurance organization. The Toronto-based company says it operates the country’s first integrated payer-provider model, combining insurance coverage with health care services such as mental health support, pharmacy, telemedicine and chronic disease management. The model now serves eight million Canadians, according to the company.
The appointment comes as GreenShield works to deepen that model and sharpen its focus on the needs of its customer segments, the company said. Built on nearly 70 years in health and dental benefits, GreenShield has grown through acquisitions, organic expansion and what it describes as purpose-driven innovation.
“Dave brings exceptional experience leading growth, innovation and transformation in the health and benefits sector,” said Zahid Salman, president and chief executive officer of GreenShield. “His industry expertise, deep understanding of the evolving needs of clients and plan members, and proven track record of building high-performing teams will help accelerate the growth of our integrated payer-provider model and 2030 strategy.”
Salman said Jones also shares the organization’s commitment to its social mission of Better Health for All, adding that improving health outcomes and advancing health equity go hand in hand.
“GreenShield has built a differentiated model that brings together coverage, benefits administration and care delivery in a way that reflects where the industry is heading,” said Jones.

