Artificial Intelligence (AI)

Canadian retailers are increasingly turning to generative Artificial Intelligence (AI) technology to boost productivity, predict demand, and personalize customer experiences, according to …

A recent dispute over the use of a voice similar to Hollywood actor Scarlett Johansson by the maker of ChatGPT is another …

By Cameron Shackell, Queensland University of Technology You might have seen viral videos of Wendy’s drive-thru customers in the United States ordering …

TD Bank Group (TD) has announced the initiation of two generative AI pilots aimed at enhancing customer experiences in its contact centers …

In a recent survey commissioned by TECHNATION, a technology industry association, it appears Canadian employees have mixed feelings about artificial intelligence (AI) …

A recent global survey conducted by Sage has highlighted a growing acceptance among HR professionals towards artificial intelligence (AI) as a tool …