Nearly 90 per cent of the largest U.S. healthcare systems use workforce management technology from UKG, the company announced this morning as it prepares to showcase its platform at two major health-sector conferences this month.
UKG, which offers human resources, payroll, and workforce management software, says it works with more than 3,500 hospitals and 10,000 post-acute care facilities. The company is exhibiting at ViVE 2026 in Los Angeles from Feb. 22–25 and at HIMSS 2026 in Las Vegas from March 9–12.
Burnout drives product development
Burnout among healthcare workers is a key concern behind UKG’s recent product updates. According to UKG research, 83 per cent of acute-care healthcare workers and 82 per cent of non-acute-care workers say they feel burnt out at work at least sometimes.
The company has responded by adding specialized tools to its UKG Pro HCM and UKG Pro Workforce Management product lines aimed at giving frontline staff more control over their schedules and daily tasks.
What the platform includes
UKG has expanded its healthcare-focused offerings across several areas:
- Rapid Hire: An AI-assisted mobile hiring tool that automates up to 90 per cent of repetitive hiring tasks, including sourcing, screening, scheduling, and onboarding. UKG says NHS Management used the tool to cut time-to-hire by 10 days and generate $2.2 million in new annual revenue.
- Advanced Scheduler: Combines forecasting, rule-based scheduling, and real-time shift management, designed for environments where patient-to-nurse ratios and fatigue rules are critical factors.
- Clinical Scheduling Extensions: When used alongside Advanced Scheduler, this tool forecasts patient needs and aligns staffing levels in real time.
- EZCall for Physicians: Allows administrators to build physician schedules that factor in preferences, FTE percentage, vacation requests, and other variables.
- UKG Talk: A communication tool designed to keep frontline employees such as nurses and technicians connected to one another and to organizational updates.
- UKG Wallet: An on-demand pay tool that allows employees to access earned wages between pay periods.
Employer sees lower turnover
Mike Easley, chief information officer at American Senior Communities, said the platform has helped his organization manage labour costs and retention. “We look at labour metrics per patient day and we’re able to right-size labour very quickly using the data we get from UKG,” Easley said.
He added that on-demand pay access has helped the organization compete for talent in a market where same-day pay offerings are increasingly common. “We are below industry average in turnover, and I credit much of that success to our internal teams who are driving culture and strategically leveraging earned wage access and UKG technology to better support our people,” Easley said.
Conference appearances
Jackie Blanchard, chief nurse executive at UKG, said the tools are meant to let healthcare workers focus on patient care rather than administrative tasks.
“By giving healthcare workers more flexibility in their schedules, dismantling siloes that create roadblocks, and using agentic agents to handle monotonous tasks, healthcare professionals can focus on providing exceptional care,” Blanchard said.
ViVE attendees can visit UKG at booth 1936. At HIMSS, the company will be at booth 5931. UKG also has a speaking session scheduled at ViVE on Feb. 23 on digital transformation for nurse leaders.
