Wagepoint, a Canadian payroll software company serving over 25,000 small businesses, has appointed Neil Carew as chief operating officer (COO). The company announced the move as it aims to enhance operational systems and customer experience during a period of growth.
Carew brings more than 15 years of leadership experience, specializing in scaling software-as-a-service (SaaS), technology, and private equity-backed companies. His expertise includes operational improvements, team building, and customer-focused innovation. As COO, he will focus on creating scalable systems, improving collaboration, and streamlining operations to support Wagepoint’s growth strategy.
“Small businesses are the backbone of our economy, and Wagepoint is positioned to support their success with innovative payroll solutions that simplify their operations,” Carew said. “With over 25,000 customers and an exceptional team, we have a tremendous opportunity to deliver smarter tools that empower small businesses to thrive.”
Before joining Wagepoint, Carew worked with businesses ranging from $5 million to $500 million in revenue. He also served as an operating partner at private equity firms, where he helped portfolio companies improve operations, refine strategies, and achieve sustainable growth. His efforts have contributed to multiple successful business exits.
“Neil’s expertise in operational leadership and his passion for helping businesses scale make him a perfect addition to the Wagepoint team,” said Rick Essex, managing director at PSG Equity, the company’s majority shareholder.
Wagepoint, founded in 2012, provides payroll software designed specifically for small businesses. Its platform automates wage calculations, tax reporting, and other time-intensive payroll tasks. Carew’s appointment comes as the company seeks to expand partnerships and integrate new tools to deliver more value to customers across Canada and beyond.
