Workday has achieved two major artificial intelligence certifications as employers increasingly demand transparency in AI-powered workplace tools that handle sensitive employee data.
The enterprise software company received ISO 42001 accreditation and alignment certification with the National Institute of Standards and Technology AI Risk Management Framework. Both certifications focus on responsible AI development and risk management practices.
The certifications come as human resources departments face mounting pressure to ensure AI tools used for hiring, performance reviews and employee management comply with emerging regulations and protect worker rights.
Independent assessments verify AI governance
Two independent assessment firms, Schellman and Coalfire, verified Workday’s AI governance practices. The evaluations examined how the company identifies and manages potential AI risks related to human rights, safety, security and privacy.
“Workday is committed to developing AI that amplifies human potential and inspires trust,” said Dr. Kelly Trindel, chief responsible AI officer at Workday. “Our robust responsible AI governance program is key to delivering the innovative, trustworthy products our customers expect, and this dual recognition affirms our leadership in this critical area.”
The ISO 42001 standard provides international recognition for companies that develop AI responsibly and transparently. The NIST framework, developed by the U.S. Department of Commerce, establishes best practices for managing AI risks during development.
HR technology under regulatory spotlight
The certifications address growing concerns about AI bias and transparency in workplace technology. Recent regulatory developments have increased scrutiny of AI tools used in hiring and employee evaluation processes.
“Workday demonstrated a strong AI governance program along with the internal expertise to manage the risks induced by using AI within their SaaS products,” said Mandy Pote, managing principal at Coalfire. “During the assessment, Workday not only articulated the design of its AI program but also provided clear documentation and evidence to substantiate its AI risk practices.”
Danny Manimbo, principal and ISO practice leader at Schellman, said the certification reflects Workday’s commitment to embedding trust and transparency into AI-driven workplace innovations.
Market position and adoption
Workday provides cloud-based software for human resources and financial management to more than 11,000 organizations worldwide, including over 60 per cent of Fortune 500 companies. The company positions itself as an AI platform for managing people, money and automated processes.
The Pleasanton, California-based company voluntarily pursued both certifications to provide customers with confidence in its AI development practices as workplace AI adoption accelerates.
