The Workers’ Compensation Board (WCB) of Nova Scotia has announced significant changes to its executive leadership team, aimed at enhancing service delivery and leveraging technology.
CEO Karen Adams unveiled the new structure, which emphasizes strategic oversight of the organization’s core prevention and return-to-work functions, it said in a press release.
The reorganization is designed to improve WCB’s engagement with Nova Scotians and deliver better outcomes in workplaces with the highest injury rates, it said. This move also builds on the recent addition of chief technology officer Gaëtan Boudreau to the executive team.
In the new leadership configuration, Dennita Fitzpatrick has been appointed chief operating officer, overseeing service delivery and excellence teams. Fitzpatrick previously served as WCB’s vice-president of prevention and return to work.
Shelly Dauphinee takes on the role of chief engagement officer, providing strategic leadership in customer and industry relationships, and leading the employer relationships and psychological injury portfolios.
Maureen Boyd will continue in her role as CFO, while Marcy Dalton will return to her duties as chief people officer after concluding her work with the government’s review.
“We need change, and change takes leadership,” stated CEO Karen Adams. “This alignment will help us provide exceptional service to employers and workers, with prevention and return to work as our highest priorities.”
Adams highlighted that the changes will drive improvements in prevention, return-to-work services, and risk management, while also enhancing data generation and strategic health services.
“The changes I’m making will bring more focus and accountability to the areas Nova Scotians have told us we need to improve,” Adams said. “Our Strategic Plan sets a bold vision for us to protect more workers and employers from the impact of workplace injury by 2030. I’m confident that with this new executive team structure, our goal to become the best in Canada at what we do will be achieved.”