By Cameron Shackell, Queensland University of Technology You might have seen viral videos of Wendy’s drive-thru customers in the United States ordering …
Category:
Artificial Intelligence (AI)
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TD Bank Group (TD) has announced the initiation of two generative AI pilots aimed at enhancing customer experiences in its contact centers …
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Artificial Intelligence (AI)Featured
Canadian workers divided on AI’s future: Calls for investment, education amidst growing concerns
In a recent survey commissioned by TECHNATION, a technology industry association, it appears Canadian employees have mixed feelings about artificial intelligence (AI) …
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Artificial Intelligence (AI)Featured
HR professionals embrace AI to transform workflows, reduce burnout: Sage report
A recent global survey conducted by Sage has highlighted a growing acceptance among HR professionals towards artificial intelligence (AI) as a tool …