Coverage of how artificial intelligence is transforming the workplace, from HR and recruitment to payroll, compliance, and performance management. Explore news, analysis, and expert insights on AI tools, automation trends, and their impact on employers and employees across Canada.
Customers, execs not seeing eye-to-eye on AI-powered customer service: survey
By Sammy Hudes A new report suggests there is a widening gap between consumers’ expectations for customer service in the era of artificial …


