Home BenefitsThe hidden cost of benefits fraud: How AI and data science are fighting back

The hidden cost of benefits fraud: How AI and data science are fighting back

by Todd Humber
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When a dental clinic began quietly changing procedure codes on previously rejected claims, altering dates of service and billing for treatments patients never received, it was data — not a tip — that caught it. Sun Life’s in-house analytics platform flagged the suspicious billing pattern. Investigat...

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