Every CEO and senior leader makes decisions daily — consciously or unconsciously — that define what the workforce believes they think and …
Bill Howatt
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LeadershipFeaturedOpinion
Leaders want honest feedback – but it’s not always comfortable
by Bill Howattby Bill HowattMost leaders say they want honest feedback. Fewer realize how quickly their reactions can shut it down. A raised eyebrow. A defensive …
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LeadershipFeaturedOpinion
The ‘that’s not fair’ conversation every leader dreads (and how to get it right)
by Bill Howattby Bill HowattFew issues erode trust faster than the perception of unfairness. Even when workloads are objectively reasonable, perceived inequity can quietly drain morale. …
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LeadershipOpinionOur Favourites
Stop the snub: Employees hold the power over workplace incivility
by Bill Howattby Bill HowattHow confident are you as an employee in curbing workplace incivility? When answering this question, consider how you rated your ability to …
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LeadershipFeaturedTraining & Development
New manager wobble: How to lead the friends you used to sit beside
by Bill Howattby Bill HowattThe move from peer to manager is one of the most destabilizing transitions in a career and one of the least supported. …
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FeaturedLeadership
The gossip trap: Why side conversations quietly kill trust
by Bill Howattby Bill HowattGossip rarely announces itself as a problem. It starts quietly—side conversations after meetings, private messages instead of direct feedback, “just venting” that …
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Our Favourites
The hidden costs of workplace incivility: A strain on employees and organizations
by Bill Howattby Bill HowattWorkplace incivility, or rudeness, can be defined as low-intensity deviant behaviour, with unclear intent to harm, that typically runs counter to workplace …
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LeadershipFeaturedOpinion
The silent creep: After-hours expectations are burning out top talent
by Bill Howattby Bill HowattIn many workplaces, boundary creep doesn’t happen through policy changes. It happens quietly. Emails sent late at night. Messages marked “quick question” …
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LeadershipFeaturedOpinion
‘Let me know if you need anything’ is not a return-to-work plan
by Bill Howattby Bill HowattA return to work is not a simple reset to “how things were before.” Whether the leave was for medical reasons, mental …
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LeadershipFeaturedOpinion
The urgency trap: How blurry priorities are burning out your team
by Bill Howattby Bill HowattUrgency has become the default setting in many workplaces today. Everything is flagged as high priority. Deadlines stack. Emails arrive marked “ASAP.” …

