How confident are you as an employee in curbing workplace incivility? When answering this question, consider how you rated your ability to …
Bill Howatt
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LeadershipFeaturedTraining & Development
New manager wobble: How to lead the friends you used to sit beside
by Bill Howattby Bill HowattThe move from peer to manager is one of the most destabilizing transitions in a career and one of the least supported. …
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FeaturedLeadership
The gossip trap: Why side conversations quietly kill trust
by Bill Howattby Bill HowattGossip rarely announces itself as a problem. It starts quietly—side conversations after meetings, private messages instead of direct feedback, “just venting” that …
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Our Favourites
The hidden costs of workplace incivility: A strain on employees and organizations
by Bill Howattby Bill HowattWorkplace incivility, or rudeness, can be defined as low-intensity deviant behaviour, with unclear intent to harm, that typically runs counter to workplace …
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LeadershipFeaturedOpinion
The silent creep: After-hours expectations are burning out top talent
by Bill Howattby Bill HowattIn many workplaces, boundary creep doesn’t happen through policy changes. It happens quietly. Emails sent late at night. Messages marked “quick question” …
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LeadershipFeaturedOpinion
‘Let me know if you need anything’ is not a return-to-work plan
by Bill Howattby Bill HowattA return to work is not a simple reset to “how things were before.” Whether the leave was for medical reasons, mental …
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LeadershipFeaturedOpinion
The urgency trap: How blurry priorities are burning out your team
by Bill Howattby Bill HowattUrgency has become the default setting in many workplaces today. Everything is flagged as high priority. Deadlines stack. Emails arrive marked “ASAP.” …
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LeadershipFeaturedOpinion
When feedback blows up: How to coach through the pushback
by Bill Howattby Bill HowattMany leaders avoid giving feedback, not because they don’t care but because past attempts have gone badly. The employee becomes defensive. They …
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LeadershipFeaturedMental Health
When an employee says ‘I’m struggling,’ what do you say back?
by Bill Howattby Bill HowattLeaders are increasingly hearing disclosures they didn’t expect: “I’m struggling.” “My anxiety is getting worse.” “I’ve started medication, and it’s affecting me.” …
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LeadershipFeaturedOpinion
The silence after change: What many leaders keep getting wrong
by Bill Howattby Bill HowattMost organizational changes don’t fail because people resist loudly. They fail because they disengage quietly. Leaders today are navigating continuous change, restructuring, …

