Urgency has become the default setting in many workplaces today. Everything is flagged as high priority. Deadlines stack. Emails arrive marked “ASAP.” …
Bill Howatt
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LeadershipFeaturedOpinion
When feedback blows up: How to coach through the pushback
by Bill Howattby Bill HowattMany leaders avoid giving feedback, not because they don’t care but because past attempts have gone badly. The employee becomes defensive. They …
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LeadershipFeaturedMental Health
When an employee says ‘I’m struggling,’ what do you say back?
by Bill Howattby Bill HowattLeaders are increasingly hearing disclosures they didn’t expect: “I’m struggling.” “My anxiety is getting worse.” “I’ve started medication, and it’s affecting me.” …
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LeadershipFeaturedOpinion
The silence after change: What many leaders keep getting wrong
by Bill Howattby Bill HowattMost organizational changes don’t fail because people resist loudly. They fail because they disengage quietly. Leaders today are navigating continuous change, restructuring, …
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LeadershipFeaturedOpinion
How to respond when performance slips and something feels off
by Bill Howattby Bill HowattLeaders are increasingly facing situations that don’t fit neatly into a performance box. Behaviour shifts. Emotional volatility. Missed steps. Vague statements that …
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LeadershipFeaturedOpinion
When emotions run high: What to say when an employee breaks down on the job
by Bill Howattby Bill HowattStrong emotional reactions at work are becoming more common, especially in frontline, public-facing, and high-pressure roles. Emotions include tears after feedback, anger …
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FeaturedLeadershipMental HealthOpinion
When meetings go sideways: How leaders can intervene without making it worse
by Bill Howattby Bill HowattMeetings are where culture shows up in real time. A dismissive comment. Someone getting cut off repeatedly. A sarcastic remark followed by …
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Remote WorkingFeaturedLeadershipOpinion
Remote and hybrid drift: How to pull a disengaged employee back before it’s too late
by Bill Howattby Bill HowattIn remote and hybrid work environments, disengagement rarely announces itself. It creeps in quietly, through missed meetings, slower responses, reduced participation and …
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FeaturedLeadershipOpinion
Hold the standard. Keep the relationship. It’s not as hard as you think
by Bill Howattby Bill HowattFew leadership moments feel as uncomfortable as disciplining, especially when human factors are involved. Leaders want to be fair. They want to …
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FeaturedLeadershipOpinion
Conflict that’s quietly escalating: How to intervene before it becomes a formal complaint
by Bill Howattby Bill HowattNot all workplace conflict is loud. Some of the most damaging tensions build quietly through avoidance, side conversations, subtle undermining, and “polite” …


