Bill Howatt

Strong emotional reactions at work are becoming more common, especially in frontline, public-facing, and high-pressure roles. Emotions include tears after feedback, anger …

Meetings are where culture shows up in real time. A dismissive comment. Someone getting cut off repeatedly. A sarcastic remark followed by …

In remote and hybrid work environments, disengagement rarely announces itself. It creeps in quietly, through missed meetings, slower responses, reduced participation and …

Few leadership moments feel as uncomfortable as disciplining, especially when human factors are involved. Leaders want to be fair. They want to …

Not all workplace conflict is loud. Some of the most damaging tensions build quietly through avoidance, side conversations, subtle undermining, and “polite” …

Every organization has faced this dilemma. A high performer delivers results, solves complex problems and is hard to replace. At the same …

Leaders across workplaces are noticing a familiar and uncomfortable pattern. Output is slipping — details are missing or appear to be cut …

Employee accountability challenges show up in every workplace. When tasks and commitments are missed and not addressed correctly, this can lead to …

Leaders and HR professionals face unprecedented complexity in today’s workplaces. Rising mental health risks, increasing performance pressures and shifting expectations around OHS, …

I’ve had the privilege of speaking at various conferences over the past year. I found it interesting that, even with growing evidence …